Correctional operations

Correctional Services Platform Migration

Migrated a long-running correctional services web presence and supporting digital workflows to a more maintainable foundation without disrupting operational continuity.

Client
Regional correctional services operator
Industry
Correctional operations
Engagement
Legacy migration
Correctional Services Platform Migration feature image

Overview

The project centered on modernizing a legacy digital presence tied to correctional food service, commissary, and trust-fund-related operations. The work prioritized stability, maintainability, and a cleaner platform base for future operational updates.

The challenge

The legacy implementation made updates cumbersome, increased risk around routine changes, and limited the team's ability to keep operational content and service information current.

How we worked together

  1. 01

    Audited the legacy setup to identify content dependencies, fragile areas, and migration risks before any cutover work.

  2. 02

    Planned and executed a phased migration to a cleaner architecture with a focus on preserving critical public-facing information and service continuity.

  3. 03

    Structured the updated implementation so future enhancements and operational content changes could be delivered with far less friction.

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